Last updated: October 22, 2026

This Privacy Policy covers the BeaTrackFam Rewards mobile app (the "App"). It describes what information the App collects, how we use it, and the choices you have. For purchases made through our online store, please see our store privacy policy.

Information we collect

- Account information. When you create an account, we collect your email address and a password. Passwords are stored as irreversible hashes by our authentication provider — we never see or store your actual password.

- Loyalty program data. Your points balance, points history (points earned and redeemed), rewards you claim, your personal referral code, and who referred you if you join with a referral code.

- Push notification token. If you allow notifications, we store a push token linked to your account so we can send you updates about rewards, points, and new drops. You can turn notifications off at any time in your device settings; doing so stops the messages but does not delete your account.

- Device information. We check basic device information (such as whether you are using a physical device and your operating system version) so the App works correctly. We do not collect advertising identifiers.

What we do not collect

We do not collect your precise location, your contacts, your photos or files, or your browsing history outside the App.

How we use your information

- To operate your loyalty account — tracking points, tiers, rewards, and referrals.

- To send the push notifications you opted into (new rewards, points earned, referral activity).

- To keep the App secure, prevent fraud, and fix problems.

How we share your information

We do not sell your personal information. We share it only with the service providers that power the App:

- Supabase — our database and authentication provider, which stores your account and loyalty data securely.

- Expo — delivers push notifications to your device.

These providers may only use your information to provide their services to us.

Data retention and deletion

We keep your account and loyalty data for as long as your account is active. You can delete your account and all associated data at any time, right in the App: open your Profile and tap DELETE ACCOUNT. Deleting your account permanently removes your account, points, rewards, and history, and takes effect immediately. You can also request deletion by emailing contact@beatrackfam.info from the email address on your account; email requests are confirmed and completed within 30 days. Some records may be kept where we are required to keep them for legal or fraud-prevention purposes.

Children's privacy

The App is not directed at children under 13, and we do not knowingly collect personal information from children under 13.

Security

Your data is encrypted in transit and stored on secure infrastructure. No method of transmission over the internet is completely secure, but we use industry-standard safeguards to protect your information.

Changes to this policy

If we change this policy, we will post the updated version on this page and revise the date above.

Contact us

Questions or concerns? Email us at contact@beatrackfam.info.